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Privacy Policy

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Privacy Policy

As Travel Agents, we need to collect certain personal data from you to ensure that we can make the arrangements for your holiday with the various operators and other suppliers.

Personal Data

1) What Data we collect:
About you: your first name, your surname and your date of birth.
Your contact details: your full postal address including post code and your telephone numbers (Land and Mobile).
Your email address, with your full verbal and/or written consent.
2) What we do not collect:
Your Nationality and Passport Number
Your Travel Insurance Details
Your Next of kin details
Personal Details of any other Passenger (s) on your booking
Your ethnic group or country or origin.
3) We will also ask you for your full consent to disclose to us whether you have a medical condition, health issue and/or any restriction on your mobility. This is to enable us (and the operators/suppliers of your holiday) to provide for your health, safety and welfare during your holiday.If you choose not to disclose this information to us or your consent to use it for the outlined purpose, we may not be able to provide you with a safe holiday.

How we use your Data:

Primary Purpose: To manage and administer your booking:

Data Retention & Security:

We fully respect your privacy and we take appropriate measures to protect your personal data against unauthorised or unlawful processing and/or accidental loss, destruction or damage.

Your personal data is fully encrypted as to ensure the confidentiality, integrity, availability and resilience of processing systems and services.

We regularly test, assess and evaluate the effectiveness of our technical procedures toensure the security level(s) of the processing.

How we share your personal Data:

We will need to share your personal data with the various Operators and other suppliersinvolved in performing the travel services that you have booked. This may include sharing your personal data with:

Your Rights:

You have the right to request (in writing only) a copy of the personal data that we hold about you.

Your first request (in writing only) will be free of charge. However, any subsequent request(s) may be chargeable.

Other terms of our Privacy Policy:


We may make changes to this privacy policy from time to time and will publish any new version on our website at

call now 0208 183 0518